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Topic

Sending motion activated email alert with a SMTP STARTTLS command

Tulmaster

Date Posted:13-Oct-2010 3:41 PM
Number of Posts: 1

Hi, I did a email test after entering data in the email notification area. The Email sending failed because: smtp protocol error 5305.7.0 must issue a STARTTLS command first 29sm647806yhl.5. What do I do next please and thanks. Doug

1 Reply

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Deskshare - Support

Date Posted:13-Oct-2010 4:37 PM
Number of Posts: 1234

Turn on the secure email (SSL) SMTP setting in [Security Monitor Pro](https://www.deskshare.com/video-surveillance-software.aspx). Edit your camera profile, select Alerts then click 'Configure' next to Email settings and Configure Email Settings. Check the box for 'Outgoing mail server requires a secure connection (SSL)'. This should allow you to send your email.